Challenge

Mondoux Confectionery, a leading Canadian distributor of premium confectionery products, needed a solution to streamline its operations, manage the risk of errors, and reduce paper consumption, all while maintaining high food safety standards. The company produces and distributes over 3,000 products, including both exclusive and internationally renowned brands, and with that comes a large volume of documentation.

Mondoux needed to:

• Innovate operational processes for better efficiency.

• Manage and correct errors quickly.

• Streamline document management and reduce paper usage.

• Maintain food safety standards while reducing paperwork.

• Support environmental sustainability.

Solution

Mondoux Confectionery partnered with Datahex for a comprehensive, multi-faceted approach to modernizing their operations. Datahex provided a combination of consulting services and software solutions to help Mondoux meet its food safety goals.

Consulting services provided

1. Annual internal audits – Datahex conducted thorough internal audits to assess Mondoux's compliance with food safety regulations, identify gaps, and provide actionable insights for improvement.

2. SQF certification support – Datahex assisted Mondoux in maintaining their SQF certification, ensuring the company met GFSI standards.

3. HACCP implementation – For certain operations, Datahex supported Mondoux in implementing HACCP certification, ensuring a proactive approach to food safety.

4. Ongoing food safety training – Datahex offered continuous training for employees to keep them up-to-date on food safety practices and regulations, ensuring a well-informed team.

Software solution: Paperless Forms
To complement the consulting services, Datahex implemented Paperless Forms, a mobile-based solution that allowed Mondoux to digitize and streamline document management. Key features included:

• Simplified data entry – Employees no longer needed to re-enter the same information, reducing errors and increasing efficiency.

• Real-time compliance – Non-compliant items could be flagged immediately, and photos could be attached to reports, making it easier to ensure compliance.

• Efficient audits – Paperless Forms made audits faster and more efficient, saving time and improving accuracy during the process.

• Sustainability – The digital solution significantly reduced paper usage, helping Mondoux reach its sustainability goals.

A Mondoux employee delivering to one of its 20,000 retail outlets across Canada.

Results

The combination of Datahex consulting services and the Paperless Forms solution delivered measurable improvements across Mondoux’s operations:

• Increased operational efficiency – Employees experienced a reduction in paperwork stress, and document management became faster and easier.

• Faster audits – Audits were completed more quickly, reducing the time and effort spent on gathering documentation.

• Error reduction – Automated data entry and real-time validation reduced errors and ensured better compliance.

• Sustainability – Mondoux made significant progress in reducing its paper consumption, aligning with its commitment to sustainability.

Why Datahex?

Through the combination of expert consulting services and innovative software solutions like Paperless Forms, Datahex helped Mondoux Confectionery modernize its processes, improve food safety, and achieve long-term operational efficiency. The multi-faceted approach has positioned Mondoux for continued success, driving innovation, quality, and sustainability in their food safety practices.